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Phones are much better

I don't know who thought of it, or did it, but good job!

Working the bar I frequently heard "don't expect a pat on the back, every time you do a good job" which I never repeated as a manager.

The old phone system for calling ifixit was, sorry not sorry, terrible! Who's see voice that was, made them sound icky, and it got me nowhere.

The new system is pleasant sounding. Unaggrivating. I talk to a person. I can't remember if I got to leave a message.

Good job! Pat on the back! Thank you!

Answered! View the answer I have this problem too

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Thanks for your feedback! Our Support team felt our voice messages were in need of an update to ensure our caller's experience was more in line with what they expect from our store and guides, so we asked our lovely Kelsea to record some audio for us. We're glad you appreciate the new messages!

If there's anything else we can do to make the calling or emailing experience better for you, please let us know. We're always seeking to improve. :)

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1 Comment:

I knew it was Kelsea!

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iMedic will be eternally grateful.