@kristen & @jogihara

OK let’s start off with an understanding…

I love Seagate hybrid SSHD drives! I don’t recommend the newer model in older SATA II (3.0 Gb/s) 2.5” drive’d systems! The newer FireCuda model is not like the older version!

The older 2.5” model could be put into any! SATA I (1.5 Gb/s),SATA II (3.0 Gb/s), or SATA III (6.0 Gb/s) system.

• Older Seagate Laptop SSHD ST1000LX001 Spec Sheet

Sadly, the newer FireCuda 2.5” can only be used in a SATA III (6.0 Gb/s) system! It does not have a means to auto sense the systems SATA ports I/O data rate unlike the older version.

Please correct these two entries system listings:

• 500 GB SSD Hybrid 2.5" Hard Drive
• 1 TB SSD Hybrid 2.5" Hard Drive

Remove the older systems from the supported list. Only systems newer from 2011 onward can use the FireCuda drive.

The problem here is the drive makers are cutting away old tech to cheapen the price of the drive. Many of the disk drive makers are dropping it on the more aggressively priced drives. The FireCuda 3.5” drives still have the tech and all of the Western Digital 2.5” & 3.5” drives are now all fixed SATA III. Just look at the spec sheets. If it doesn’t state it don’t use it!

For reference:

• FireCuda 2.5” Spec Sheet
• FireCuda 3.5” Spec Sheet

Note the SATA Transfer Rates Supported (Gb/s) line on the 3.5” drive offers 6.0/3.0/1.5 support. Unlike the 2.5” drive which only lists the Interface line and only lists SATA 6Gb/s and does not offer SATA Transfer Rates Supported (Gb/s) line at all!

I’ve spoken with high level Seagate engineers because I was encountering issues with the new 2.5” FireCuda drives when they first came out.

I have to say, it’s much better buying DIRECTLY from IFixit! Amazon really sucks big time. Ifixit already shipped my battery!!! Amazon lies about quantity and sits on your orders for DAYS! I cancelled my orders over there and came here! I didn’t know where else to comment. I’m new here.

I have to say, it’s much better buying DIRECTLY from IFixit! Amazon really sucks big time. Ifixit already shipped my battery!!! Amazon lies about quantity and sits on your orders for DAYS! I cancelled my orders over there and came here! I didn’t know where else to comment. I’m new here.

For a site that talks about fixing things, I’m surprised that all you get for help is a user-based forum with no real opportunity to talk with some at iFixit unless you’ve bought or are buying a product from them.

Given the technical nature of mobile phones, users may not fully understand or be able to give specific advice on certain issues without a higher level of comprehension for the device and its inner workings.

I understand that providing individualized help can be difficult and not always necessary or possible, but the option should be there for users who have a very specific question/issue that can’t just be solved by posting in a user-based forum.

There are obviously qualified people at iFixit since you’re able to tear-down phones and document them well enough for people to use on their own devices if necessary.

Even looking at forums sometimes doesn’t give an answer when what you’re facing is similar but different to the problem others describe (like a screen issue developing from not touching the screen during micro USB board replacement).

my phone is model A1533. ordered battery invoice 1818231, but the plug on the cable from the battery is different. the new one has a longer plug. what is the solution?