How to improve Scoring and Accepting questions
Today I had someone ask a very simple question on how to accept an answer! What was replaced with top case. He did score it, but for some reason the accepting part was confusing!
This is not the first time I’ve seen this and scoring is still a mystery for many.
While iFixit Robot sends emails to bring people back to their questions, we just assume they get it. Clearly they don’t!
I would say almost half of the questions I’ve answered over the years are still not accepted! And I know I’m not alone. So either I’m not offering good info or wrong which I accept is possible (I’m only human!) But is it that high?
I also worry about questions which are accepted just for the sake of closing it out. I’ve noted the better answer has a higher score is not the one accepted. While this is not a biggie as hopefully people will checkout why the higher scored answer is the better. It still brings to light someones efforts are not being acknowledged effectively.
So where does this leave us? How can we improve this?
First I would like to see if we can make the Score and Accept buttons into a GIF so the OP sees them with motion to bring their eyes to it when they are returning to their question. I’m just thinking just the rim of the button.
To add to this the size of the rim is made larger for the higher scored answer so the OP sees this is thought to be the better. That still doesn’t mean its correct! The OP can over-ride the suggested choice picking any other to accept.
I thought an example might help see why this makes sense Why use micro-animations in your design?
While not exactly what I was thinking of it gives you an idea. Jump down to Rewards
Is this a worthwhile discussion?